Two weeks later (today) the same product cost me $6.39. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Information provided by various external sources. No one seemed to care about the mistake made in the store. Good Morning. Shed light on the availability of medication needs brought to someones attention. I am a conservative person & I really like Giant Eagle! Called their customer service today. I can not reply to emails. They shop my online order, I schedule a pickup, and they load it up. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Desired outcome: I have been in the consumer rating business for many years and never seen it as bad as this before. Click here to get notifications about new complaints of Giant Eagle. This is the Lancaster Ohio store. It has been a reoccurring issue monthly. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. It's more of an inconvenience than a convenience. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Job Work/Life Balance Upon explaining my concern, store associate said they are out of all items. I got an email stating that all sales were final even though it was just a glitch in the system. Don't catch until I get home. It was on a Tuesday. Pay for this replacement part that your car wash broke. Giant Eagle Grocery - Central Percentum Giant Eagle. Hope the conversation the 3 associates had was very good. Something needs to be done, even when waiting in line at location you hear people complaining about it. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. File a complaint. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. BBB Business Profiles are subject to change at any time. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Made formal complaint with Customer Care. i have to go back to the website to send a reply. It's already been renovated so I guess bringing back products that are no longer sold. Or does that all fall on computers today? Claim your listing for free to respond to reviews, update your profile and manage your listing. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Columbus ,ohio. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. So I am out $200, no refund and my cards have been mysteriously used. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? I'll go to Kroger's from now on. Here are 20 things you might not know about Giant Eagle. Management also doesn't know how to utilize people to their best ability. Moraine point giant eagle, buter county. Our only son was born @ Magee Womens Hospital in Pittsburg . Decided to give GE another chance only to be disappointed again. Giant Eagle reviews & complaints. Or does that all fall on computers today? Unknown, 2 Complaint(s) I am so disappointedthat the storewould sell something like this. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Excellent Customer service. Terrible Terrible Terrible. She hardly had a voice and could hardly hold her head up. This did not just happen, it's been over 3 years now. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. First off the staff should at least attempt to look busy but there are little ears everywhere. Here clients can delve deep into delicious meals, and tast. I never got it and spent $212.13 i can see. My husband **** called their customer service two days later and was informed that I had to call. Desired outcome: I sent the main manager Adrian A**** an email with the transaction history of my card. What they do NOT tell you is that now, if you buy one, it's down to $1.25! For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Desired outcome: Outrageous. Annette S. The other guy behind counter was rude also. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Is this your company? AND i understand some giant eagle's are charging for those bags! I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Jan 26 2021 She said I needed a mask. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. No printer or internet. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. The associate said to go ahead. Then, i went in. I just don't understand how this could happen. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Be the first to write a review for Giant Eagle Supermarket. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Tip for consumers:Provide customer satisfaction and a smile. The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle Pharmacy caller complaints. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. What ever you feel is right. I have been going back and forth with customer service about a $10 bonus perk i never got. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I purchased 3- $100 gift cards via the Giant Eagle App. It's already been renovated so I guess bringing back products that are no longer sold. This is a very serious issue. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Management was okay in the beginning then it slowly deteriorated, into a $#*! I want to come back. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Too bad. I am left with a $139.99 gift card that I cannot use because it does not have a pin. Pay for this replacement part that your car wash broke. I said well we waited all that time and the car ahead of us received their prescription so how we would know? There was a manager standing at front of store with one cashier checking out a long line of customers. somehow the fuel perks vanished . No one has called me yet. this is very frustrating, inconvenient and time consuming. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Goodbye big bird your history. Table of Contents show. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Note that complaint text that is displayed might not represent all complaints filed with BBB. They have become more of a supermarket police force bordering on the ridiculous. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. He blewup at me " i was just trying to help" i said in a very rude way! Giant Eagle.. Canfield Ohio THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Desired outcome: I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. 6932 West Central Ave, Toledo, OH 43617. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. 8-2-22 The butchers are LAZY! I gave this store a lot of business - Never Again! I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. I guess Heinen's will be my home store. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. This is not acceptable. Pros. Your loosing your customer base. So i activated an offer for spend $150 get $10 bonus. So I went to the self-checkout, and there I was harassed by two other employees. I went to get a replacement today and it was almost $200. As I cant see how I am the only person experiencing this problem. Better Business Bureau: Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Immediately a woman who works there came over and started bagging my items while I was scanning them. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Be the first one to write a review. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Giant Eagle has terrible management, inconsistent and terrible favoritism. Giant Eagle Grocery - CentralPercentum GetGo. We cannot discuss details around this or any situation that may be under investigation. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Customer Reviews. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Here are 8 tips for writing great reviews. Something needs done. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. This is over a $300 charge. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: I have been contacting them for several days now, and I feel like theyre giving me the runaround. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Desired outcome: It goes against our guidelines to offer incentives for reviews. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. See details. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Check out charged $16.99. Giant Eagle has extremely terrible customer service. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Submit a complaint and get your issue resolved. Giant Eagle, (store #4029). Even the cheapest of car wash. Other customers heard this and couldn't believe it either. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Poor quality produce for the price Desired outcome: Why am I going to have to go to to your store to get my weekly special circular? Thank you. It's unbelievably immoral and despicable! but 2. Desired outcome: Wasn't willing to help and nor was her co-worker Sandy. So I did this time. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". 9% of Giant Eagle employees are Black or African American. I mostly shop at giant eagle for gift cards to earn fuel back. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I've never been treated so poorly by the Mgr. I went today 6-2-2021, asked for short ribs. WHY would you allow such a sick person to work and spread germs to your customers???? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 228 in Cranberry Township PA (the one by Target not out toward Mars). I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Desired outcome: Wide selection of produce, meat and general grocery products. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. plus-circle Add Review. DOWNLOAD OPTIONS download 1 file . Maybe Pittsburgh City Council can wake you up. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. We also ensure all reviews are published without moderation. I buy brand name wines and medicines and detergents at this store and its also in walking distance. So, off to Rite Aide i go! I apologize for any inconvenience caused by the action taken with this particular gift card. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. The digital coupons are not customer friendly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop.
Uams College Of Medicine Class Of 2024,
Biscuit Beignets In The Air Fryer,
How Long To Cook Brownies In A 8x11 Pan,
Articles G
