If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? They will need to follow the instructions in the email to create an AXS Mobile account, including downloading the AXS Tickets app. You will enter your community username and new password and done! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Have them meet you at the venue. Have a good day and see some of you in UK! Anyone else still waiting on tickets purchased via AXS? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I'll do it tonight, sorry everyone! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Enter the recipient's first and last name, email address, optional note and phone number. Click inside the blank box next to each of the tickets you want to transfer. This story has been shared 137,985 times. Customer Reviews are not used in the calculation of BBB Rating. After downloading the app, log in using the same email address and password used to purchase your tickets. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. E-mail address is required to create an account. No. I asked customer's support about the issue (verification mail not being received) and here are the steps they told me to go through: 1- Please try to delete and re-install the app. I did that but there are no tickets showing up in the AXS app. BBB Business Profiles generally cover a three-year reporting period. These prices may exceed face value. -Tickets will be sent via theAXSMobile ID App. This gives the seller plenty of options in terms of whether they would like to attend the event or not. You also have the option of transferring and listing your tickets for sale prior to the event. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. International Association of Better Business Bureaus. This relay service basically will block all emails that dont come from stub hub. This detail is not disclosed upon listing or sale of your tickets or when you start the funds transfer. Re: Bought Tickets with Apple Relay. So, if you want to go to the Houston Rodeo this year, weve got everything you need to know and more. Go on their chat. Tickets Not Showing Up In AXS Hello! 2023 NYP Holdings, Inc. All Rights Reserved. Still don't see your event? This is the QR code you will display upon entering the venue. If you let the tickets expire a few days before the event takes place, then you can say you tried to sell them but if they don't end up getting sold that you're just going to attend the event anyway. If no tickets are found when you perform a search, it means that at this moment we do not have any tickets available. Click here to subscribe: https://bit.ly/2Rad2N8Looking to buy tickets? Thanks. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. A complete calendar including all daily grounds passes can be found here. Press J to jump to the feed. The Apple ID relay should be a unique identifier for your specific email address. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Wait for the event to have their general sale first, then attempt to sell your tickets on AXS. If the sell button is greyed out, it may mean the event is not yet eligible for sale, but if it is blue, you may proceed with selling these tickets!Some events are not eligible as the promoter has chosen not to allow tickets to be transferred/sold, while other times it could simply be that the event has not gone on sale to the general public yet. BBB Business Profiles may not be reproduced for sales or promotional purposes. Thanks for signing up for the event guide! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unfortunately their only resolution was to attempt to contact the seller and provide the updated email. I followed the steps, the O2 venue app wouldn't work anyway, so I downloaded AXS ticket app and it worked. 1- Make sure you use the same email in the account for purchasing the tickets and the one for the O2 app or AXS app. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. We are changing the way you register and sign-in to the StubHub Community. Other than music and the rodeo (of course), the Houston Rodeo offers a bevy of exciting activities. Wu-Tang Clan and Nas are playing NYC and NJ on 2023 tour. Transfer Help. Hopefully this will save someone from the panic attack I just had over my tickets. We found tickets for every Diamondbacks home game. A complete calendar of NRG Stadiums upcoming Houston Rodeo concert dates, start times, performers and links to the cheapest tickets available can be found below. Purchased Stubhub tickets not showing on AXS app, Re: Purchased Stubhub tickets not showing on AXS app. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. The tickets will then show up in the AXS app once you have logged in and claimed them. We see your preferred language is English (United States), would you like to stay on, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! They are reserved for a limited time to allow customers with tickets in their 'baskets' to either complete the purchase or release the tickets. Simply show your AXS Mobile ID barcode to the ticket taker who will scan it for entry. All prices listed above were found at the time of publication and are subject to fluctuation. The fee will be around 15%, sometimes more sometimes less. AXS App Not Working: How to Fix AXS Tickets App Not Working Bytes Media 6.52K subscribers Subscribe 4 924 views 4 months ago CALIFORNIA AXS App Not Working: How to Fix AXS Tickets. 2- Uninstall and re-install the O2 venue app and retry/re-send the verification mail. After the switch, you will enter the email address you use to access the community in order to reset your password. AXS does not set ticket prices, determine seating locations, or control the release of ticket inventory -- such decisions are controlled by AXS' clients. Thanks for posting, I am having trouble getting my ticket to come through on the o2 app or the axs app. Getting tickets in your AXS account Print. Make sure is the most updated version. Check your spam/junk folders for ther verification from AXS. Tap Transfer. The last thing here is the fee associated with listing and selling tickets on AXS. AXS Mobile ID allows you to manage . . BBB is here to help. x. This is done to prevent potential fraud or security issues. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Edit: Added update about the tickets now showing and the verification mail working. It's hidden so this company can hold your money even though the transaction is completed. Most importantly, last-minute tickets can be scooped up for reasonable prices. Once you have tickets purchased and in your account, you need to ensure that the event is valid for selling tickets. That's it that's all, and then list it up again with your new price. Boz Scaggs has 18 concerts in 2023. If the people you're transferring to do not have an AXS Mobile account and do not pick up the tickets you've transferred, you can cancel a transfer. Upcoming Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Official Tickets and Your Source for Live Entertainment | AXS.com Sat Feb 25, 2023 - 7:00 PM Anaheim Ducks at Carolina Hurricanes PNC Arena, Raleigh, NC Thu Mar 2, 2023 - 7:00 PM Jeff Dunham PNC Arena, Raleigh, NC Sat Mar 4, 2023 Duke Blue Devils at North Carolina Tar Heels Mens . Hope this info is useful for some of you. Your AXS Mobile ID ticket will now show up. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. To download, simply open and view your tickets in the app. Please contact Target Center ticket office at ticketing@targetcenter.com or phone at 612-673-0900. If that doesn't pull up an email then try searching for the word transfer, the phrase sent you tickets, or an . As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. AXS acts as the ticket selling agent for its clients, such as venues, teams and promoters. Please bring the email with the order confirmation and ID. They could not reach the seller/left message. Securely share your tickets with your friends. I received an email from AXS saying that I need to download the app and create an account with my stubhub email address in order to accept the tickets and complete the transfer. I have requested the funds 3 times and they always just reappear as a sales balance. Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. So if you find that your tickets have disappeared it seems there's no need to worry. Its not all country though New Kids On The Block, Machine Gun Kelly, The Chainsmokers, Bun B and La Fiera de Ojinaga are all set to perform at NRG Stadium too. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Once I created an AXS account with the Apple relay email, the tickets were in that account. We found tickets for all upcoming 20 concerts f This timeframe can range from 24, 48, or even 72 hours. THIS WORKED!! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The game is in 36 hours. Some are cheap. : https://bit.ly/39uowDfTry TickPick and pay NO fees ever: https://bit.ly/30Dij2QTo buy tickets and postseason reservations on Lunatix, check out available inventory: https://bit.ly/3asV1RLSign up for Rakuten and start earning cash-back on every single ticket purchase: https://bit.ly/37b8vjiFollow me on social media:https://instagram.com/thumbsuprunhttps://twitter.com/thumbsuprun Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I shared an e-ticket with a friend and they can . Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Deleting a listing is as easy as going to your events, finding the tickets that are listed and then simply hit delete listing. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Enter the following information for the person you want to send the tickets to: After you enter the necessary information, click the. I FOUND THE RELAY EMAIL IN MY JUNK FOLDER AND VERIFIED IT THAT WAY. I can confirm the tickets are also showing in the O2 Venue App. Event is September 26. You will have to reach out to Stubhub international. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Click the game that contains the seats you want to transfer. My worry is that they'll double-book my seat, which has happened to me before. There could be a delivery delay. Some are under $15. It is also important to note that you need to have the same e-mail for both the place where you purchased your tickets from and the O2 venue app. Discover & purchase tickets to your favorite events. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Select the tickets you want to transfer. TRANSFER TO FRIENDS It's super easy. last-minute tickets can be scooped up for reasonable prices. Footer.languageSelector.ja-jp.region From the axs site. They will receive an email with the event details. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When questioned what that meant he told me in case it cancels and sent me a bunch of FAQ info from the website. Where are my tickets? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Plans can . I've been trying to get one for days and reached to customer's support for help through both Twitter and their website page. Release the funds to me now as the tickets sold and you were paid including your fees. The buyer has the issue if an event is cancelled not the seller, holding my money for 2 months is completely ridiculous. This is a multi-location business. He helped with a ticket accidentally sent to another email and was really kind about it too! Check your spam/junk folders for ther verification from AXS. Asjhai you are a godsend. I hope I dont have to sort it out at the concert as it is my first concert going alone and I am going to be anxious already . I contacted AXS UK as to be sure I had made everything correctly and that my tickets will show in the AXS app instead. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. All tickets will automatically transfer to your AXS Mobile account. Updated the Original Post. Then I transferred those tickets to my regular AXS account. What are my options here? . The Chainsmokers on March 10 at 6:45 p.m. Turnpike Troubadours on March 11 at 6:45 p.m. La Fiera de Ojinaga on March 12 at 6:45 p.m. Machine Gun Kelly on March 14 at 6:45 p.m. This allows them to create their own AXS Mobile account and enter with their own cell phone when they arrive. If you are attempting to sell tickets for an event in the USA but you do not have a bank account in the USA, you will not be able to complete this section and you will be unable to sell the tickets for that event on the AXS platform. If you need an accommodation to fully participate in a program (event), please contact the UTA Box Office at 817-272-9595 or boxoffice@uta.edu. I have the same issuesee photo. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I brought a ticketmaster resale ticket so not sure if that is complicating things! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I guess I'll have to wait until closer to the shows. Watch this. Need to find a different location? Please make sure you're signed in to the same AXS account you used to buy the tickets. But, no need to worry on that actually as you do have the . Using the apple relay email address to register with AXS will still send your registered Apple email address an email to verify. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. It worked. The seats will be automatically associated with their account. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Is this normal? In case they don't just contact them. Get tickets for Bloodywood Vended, Wargasm UK promoted by AEG Presents at The Studio at the Factory in Dallas, TX on Tue, May 16, 2023 - 7:30PM at AXS.com close We notice that your web browser is out-of-date. Use the same email you use on StubHub. Click inside the blank box next to each of the tickets you want to transfer. Can I share screen shots of digital tickets with friends? My tickets are not in my account? You will enter your community username and new password and done! Hope you enjoy!Video Parts:00:00 Intro: How to Fix AXS App Not Working00:07 1.Solution: Update AXS Tickets App00:26 2.Solution: Clear AXS App cache files00:55 3.Solution: Delete and Reinstall AXS Tickets App01:17 Outro: EndingThanks for watching! Create an account to follow your favorite communities and start taking part in conversations. Opens at 7am. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. x, Hello! In most cases, tickets aren't issued until 24 hours before the event. We've received your submission. I purchased two tickets for a concert on Stubhub UK. As a matter of policy, BBB does not endorse any product, service or business. BBB Tip: Buying tickets to the big game or concert? Please go to the Box Office for assistance with AXS Mobile ID app issues. Has anyone else had this issue? The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Heres what to know, We found tickets for all remaining Funny Girl shows. USE TICKETS WITH THE APP No paper required. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. We have made changes to our Privacy Policy. If you have guests that will arrive separately from you, you can transfer them each a ticket. It can be difficult getting stuck with a single ticket at the end so you can set a rule preventing this from happening.There is also a box of note disclosures, but you do not need to fill anything in this. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. First of all, hello everyone, I'm new to this sub and I hope the information below is of some help for any of you attending the Tool concerts in the UK O2 venue. I know it's quite annoying but for now we have to wait, just make sure you followed the steps above and check 14-13 days before the concert so you can check if the tickets appear already. When a lot of tickets are held in purchases that have not yet been completed, the tickets will not show up in a search because at the moment they are not available. Just a few of our favorites include a BBQ contest, trail rides, horse show, wine tastings and a carnival with rides, games and food. 4- If you're not from the UK make sure you have a UK AXS ID by registering (same mail as told in step 1) via axs.com/uk . We found some passes going for as low as $25 before fees. Give it time. By clicking Next, you agree to the AXS.com Terms and Conditions. Dean E. Smith Center, Chapel Hill, NC Sun Mar 5, 2023 - 3:00 PM Congratulations! So I initially made my stub hub account through apple and hid my email, so apple provided a relay email to stub hub. This event may include resale tickets with prices set by resellers. You could sell them elsewhere, but not on AXS unfortunately.Once past this page, you'll be at your review page of the listing where you'll see the tickets being listed, any disclosures you selected, and then the ticket price. Check out this star-studded list of performers on tour over the next few months below. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive - quickly transfer tickets to friends and meet them at your seats. While country is coming to Houston all month long, country is heading, well, all over the country all year long. I purchased tickets for a concert back in February. After the switch, you will enter the email address you use to access the community in order to reset your password. From Tuesday, Feb. 28 through Sunday, March 19, the annual event is returning to Houstons NRG Stadium for 20 days of carnivals, fun and huge concerts featuring some of the biggest names in country music. For big releases, tickets are reserved very quickly. x, Footer.languageSelector.ja-jp.greeting I bought it back in December and have an email receipt, but still not coming through the app. Locating Guest Account Tickets with Access Code, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I received it in about a minute. How did you verify your ax's account with the private relay email? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. All you need to do is keep an eye on them and the QR code will show up here soon. mati17o 3 yr. ago Thats the weird thing [deleted] 3 yr. ago Be the first to know. Thanks. Under the QR code, click the Transfer button. When setting up your AXS account, please use the same email address you used to purchase tickets. . If the purchase is completed . Request the confirm your tickets and provide you with a confirmation invoice and receipt ISayAboot 3 yr. ago That sucks Mogwai10 3 yr. ago It clearly says pending. The event staff will . Bun Bs Southern Takeover on March 3 at 6:45 p.m. New Kids On The Block on March 7 at 6:45 p.m. Macklemore released a new album & announced a 2023 tour. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature.
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