Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs Breakfast was okay, but servers were nice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We all have bed bug bites all over us and they are very uncomfortable! This is not a rash, these are bites! 2023 Expedia, Inc., an Expedia Group company. Pizza, Please enter the dates of your stay and check what conditions apply to your preferred room. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Beautiful facilities, parking lot was a bit dark at night. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Now the cons. Mountain View was decent but not sure its worth the up charge. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. We stayed at this hotel last summer, June 2010, and left with some bites on us all. A nice grill and bar. We do allow pets and have a designated area for pet friendly rooms. It seems that communication was lacking in your case, I apologize. Unfortunately, he was the only one during our stay there that was friendly. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The good news? Nobody is safe," Freeland said. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". I never swim with my kids because I hate cold water and was able to swim with them for hours. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Wish there was a hot tub for the grownups but no biggie. Though the lobby is lovely don't let it fool you! We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Yeah right! This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. The breakfast was great! I would not choose this location again on futre trips. We also missed the free breakfast because it ended at 9am. Its an older hotel, but its clean and the free breakfast makes it a must stay. Basically got one night free with purchase of one night compared to other Hotels in same area. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Icon Color & Report Disclaimer File a new bed bug report at this location We checked into the hotel and the person at the counter was very friendly and personable. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Additional sorting options might be available (by type of traveler, by score, etc). Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Food was outstanding! Prices are the average nightly price provided by our partners and may not include all taxes and fees. 714 out of 2735 reviews" ", Rating 6 - Okay. Wonderful. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The front desk staff were excellent as well as the Hotel itself. Contributions should be travel related. NEVER again! Ill start with the pros. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. Rooms were clean and comfortable For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. But the complaints stop there. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Breakfast staff not so hospitable. Weird. Staff was amazingly friendly. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. You can sort and/or filter them by time of year, review score, and more. Site content 2006-2019 Maciej Ceglowski Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am I got bitten all over my arms and legs. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Booking.com. Respect the privacy of others. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Guests submit their subscores and their overall scores independently theres no direct link between them. Great place to stay, great location and awesome breakfast!! From complimentary high-speed internet to plush beds, this hotel has it all. Taxes and fees that are shown are estimates only. Nice spacius and clean I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Beautiful property! easy access to the freeway. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. All content should be genuine and unique to the guest. Built in 2017 as an exclusive couples romantic getaway. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Omlet station was great the rest of the food cold and old. June 12, 2022 . NEVER again! Made to order omelettes! The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included All rights reserved. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor It is a very nice and reasonably priced Hotel. 15 Best Colorado Springs Hotels - The Crazy Tourist For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Want a great night's sleep? The eggs are almost impossible to see when laid on most surfaces. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. If the staff was better, the hotel would be an excellent place to stay. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. It seems that communication was lacking in your case, I apologize. Bedbug infestations | Department of Public Health & Environment more. Taxes and fees that are shown are estimates only. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Service was excellent and employees were here helpful and friendly. This is not a rash, these are bites! Free WiFi and a daily hot breakfast with omelets and waffles is included. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Staff was really helpful and friendly. We checked into the hotel and the person at the counter was very friendly and personable. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. I always enjoy staying here! Colorado Springs actually moved down 19 spots on the list from 2012 when it was . The breakfast was excellent and free but the staff during breakfast was totally rude. Error: Arrive: 03-01-2023 . The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The breakfast was awesome. Tasted delicious and the staff was friendly, hard working and good at their jobs. Lock in the lowest price from these sites. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Certain services and amenities may be reduced or unavailable as a result. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Thanks! if the writer is claiming to be someone else). Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. I have never received such terrible treatment in my life!! Contributions should be appropriate for a global audience. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Bed Bug - Review of The Academy Hotel Colorado Springs The facility was a great experience for the modest price. Review tags are currently only available for English language reviews. Building itself is beautiful. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. I really didn't know about bed bugs at the time. Reviews are most valuable when they are original and unbiased. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. (Click on the Red Icon to view detailed bed bug reports.) Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. The place was very cute and cozy. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America I was not told that the rooms all along the hallway we being renovated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Its the best place we have ever stayed. We enjoyed the warm indoor pool and the breakfast options. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Hotel was clean and had a pleasant clean smell. We went back to the area for spring break and decided to stay there again because of the location and price. Location off highway was amazingly easy. We went back to the area for spring break and decided to stay there again because of the location and price. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. You may either dine in the restaurant or take your breakfast to go back to your room. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Disgusting! The pool was nice and warm Bedbugs in room. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Oh, & rooms were almost sound proof! * Complimentary Breakfast: Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Basically got one night free with purchase of one night compared to other Hotels in same area. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. 2015 The Academy Hotel, Inc. All rights reserved. The Academy Hotel 8110 N. Academy Blvd. Overall, okay. Lunch, If you booked through us and want to leave a review, please sign in first. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. * Check-In: 4pm | Check-Out: 11am Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. From: The east and west. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly I have never received such terrible treatment in my life!! Rooms are clean and nice but not sound proof. Breakfast was top notch. The Academy Hotel is independently owned and operated. Reserved 2 rooms, 1 king & 2 queens. I felt like it was inconvenient for us to dine there or something. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Overall the hotel was very nice as was the experience. Contact the property for more information. Try again. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The most helpful contributions are detailed and help others make better decisions. All rights reserved. The indoor pool was great, the bed's were comfortable. Bed Bug - Review of The Academy Hotel Colorado Springs The bathroom had poop on the toilet when we checked in. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Children 18 and above are considered adults at this property. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. The Hotel has a regular pest control program in place. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike They also have very strict protocol on handling complaints such as this. Liked: Cleanliness, amenities, property conditions & facilities. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Weird. Highly recommend. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Booking not found double-check your booking number and PIN then try again. academy hotel colorado springs bed bugs The Academy Hotel Colorado Springs Reviews | Expedia Very condescending when protocol had changed since last time we stayed. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. It's a two bed room. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Top notch guest services. Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy Staff was amazingly friendly. This was for the price a grand slam! 19 Best Hotels in Colorado Springs, CO - Uncover Colorado A 24-hour reception greets guests of The Academy Hotel. Sign up and we'll send the best deals to you. Bar is always amazing! There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. A chef was available to make made to order eggs/omelets! The room was not very clean. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Youll never stay anywhere like for the price. Room 238 had bedbugs. Please enter a valid email address. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. The view of Pike's Peak from our room was amazing. All rights reserved. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The check-in was fast and easy. Nor could we call out in case of an emergency. Service was amazingly efficient. A business center with fax and photocopying services is available. language, whether its just a rating or contains comments as well, etc.). We stayed at this hotel last summer, June 2010, and left with some bites on us all. Lock in the lowest price from these sites. Server was very nice as well. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. 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