Princess and Holland America extend flexible policies Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. You . Youll get everything youve paid back, either as a refund or FCC? Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Royal Caribbean | Cruise with Confidence - Cruises.com LauraS Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. This means that you have longer to decide if you wish to pay the final balance. This benefit is provided by Princess Cruises and/or Princess Tours. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. Let's face it, canceling for something like COVID is always a gamble. We chose the latter. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. [CDATA[ For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Thats no fun. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Deals. PaperSniper4, December 19, 2021 in Princess Cruises. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Canada. That amount was the deposit I made plus the insurance I bought. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. 1. No replacement cruise was offered for mine. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. I think Princess also calls it Book With Confidence. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Copyright Cruise Blog Media LLC 2023. That's where Cruise with Confidence comes in. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Got it thanks, we did decide to cancel and rebook using CwC. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Wow. . Information on Impacted & Cancelled Cruises - Princess Cruises CC Help Jenn As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. Cruise Lines Modify Cancellation Policies For Better Flexibility; . It was rescheduled for April 2022 and then rescheduled to April 2023. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. I am very surprised that these Australian cancellations have been decided. Why do Florida residents receive cruise discounts. That's what I was told by my TA, but it is not what I expect. Princess offers a very standard cruise line model when it comes to the included elements. bronzey214. Princess . Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). My TA also said the Princess Insurance was non refundable. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. By Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! In mid-April, Princess announced cancellation of all cruises through June 30. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. . Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. It was already cancelled twice and now 3 times. Princess Cruises: Cruise with Confidence - Sail with More Flexibility Learn more about our commitment toCruise Health. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. Princess Cruises revises payment dates and cancellation policies Princess Cancels July 2022 Regal Med Cruises - Cruise Critic Pro-rated . Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Looks like the Ruby is going to spend a winter season in Galveston. Learn about the types of cruise credits and how to use them. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Will be very interesting to see where all of this lands! Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. Posted 13 hours ago. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. The ship's Europe schedule will begin with a 12 . Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. These are two separate situations. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Princess is always telling us to book early for the best prices. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. All I want is for it to be moved 5 days until 1/5/23. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Life is unpredictable but you can rely on Princess Vacation Protection. I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Due to the ship being redeployed to the U.S.. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. Type text, add images, blackout confidential details, add comments, highlights and more. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Its now easier than ever to use your Future Cruise Credit (FCC)! See more info here and choose the perfect Princess package for you! Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. Until I see it at Princess.com it's unconfirmed. Princess Cruises Changing Deposit Policy in May - Cruise Fever Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Ill remember that for next time, or I suppose I could pursue it now. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Princess Cruises Extends Book with Confidence Policy Offering More Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. 100% of full fare. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. Should I think our cruise is a go or not? Regular1-800-774-6237number. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. Guess we will have to rethink this b2b. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Princess Casino Booking Cancellation - Cruise Critic Community Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. We're travelling with Princess and I'm disappointed. Princess Cancels Additional Cruises on Crown, Island Princess; Delays Once that FCC appears, I will share the amount and the expiration date. book by Dec 31/22 for cruise up to November 30/23. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. FCCs are non-transferrable but may be used to pay for others on the same booking. Decide where to go, when, how long, everythingthe choice is yours! Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. The second change the line made is. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? I was on the Diamond in Nov on a cruise tour. And the photo package offered with Premium includes unlimited digital . The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. Q: What if I want to cancel my PVP coverage? Princess Cruises Cancellation Policy: Can I Get a Refund? View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? A: Princess Vacation Protection has you covered! Started August 27, 2021, By Guests will automatically receive the FCC if the refund option is not chosen. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Princess Cruises Reveals Fleet Deployments, Cancellations through April Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Cruise with Confidence seems the more flexible option as things stand right now. Future cruise discounts have no cash value and are non-refundable. Find a Bargain Please choose a vacation type. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? This was a replacement cruise for a cruise that I can't even remember anymore! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. 75% of full fare. Your benefits just got better and you can still enjoy low prices! We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. 'Cruise With Confidence' I picked it up from previous poster . The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Daily gratuities are not included and are added to your onboard account each day. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Learn about the types of cruise credits and how to use them. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). The line did not go into further detail. Sorry, my bad, I meant Grand and not Crown. You can find out details of your compensation by clicking the link that matches your sail date below. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? I thought the NZ part of the cruise would be the biggest question mark? Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment.
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