payactiv complaints

With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. We think it's important for you to understand how we make money. thank you! If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. :). :). Verification can help ensure real people write reviews about real companies. 2023 Payactiv, Inc. All Rights Reserved. :), I cannot say enough about Devon and Grace. If your employer does not use PayActiv, you may be better off with a different option. Have a blessed day. 2023 Payactiv, Inc. All Rights Reserved. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Davis M has saved the day once again! Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. 24 Reviews Visit Website. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Very helpful, understandable and fast. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Devin Myer's, can you help? We'd like to turn this around and resolve your issue ASAP. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Like Empower and PayActiv, Dave also offers money management features. Horrible business and customer service. David m helped me out when I needed it! Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. We always try our best to do our job well, and your kind words make it all worthwhile. Receive and send funds to other members. We always try our best to do our job well and your kind words make it all worthwhile. Payactiv Review. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. The app is high-rated on the App Store and Google Play store. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. He deserves recognition. A team member will be in touch ASAP. A co worker of mine tried to warn me about pay active. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. We also ensure all reviews are published without moderation. I just being honest tho this company is no good. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. I appreciate the patience, going the extra mile, and not once being rude! One of our representatives will be reaching out to you shortly to assist you. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Hi Clechelle,We sincerely apologize for your negative experience. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Fixed my problem, no hesitation! We always try our best to do our job well and your kind words make it all worthwhile. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. This company offers employers and their employees the opportunity to access their earned wages before payday. You can apply for a Payactiv account online. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Payactiv can be used by businesses of all sizes. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. lawanda moore. 1 Standard rates for data and messaging may apply from your wireless provider. banks. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. This person deserves a raise! Confirm details with the provider you're interested in before making a decision. Otherwise, read on! Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Agent after agent kept telling me to wait an additional 24 hours. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Just send an email to support@payactiv.com. He kept his word n stayed on contact with me. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Hi Angelica,We sincerely apologize for your negative experience. She was very polite and kind. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. Editorial Note: This content is not provided by PayActive, Empower or Dave. Have a wonderful day. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I was extremely frustrated before calling and speaking with Ava. Most people could download and use the app without technical issues. . Here are 8 tips for writing great reviews. We always try our best to do our job well, and your kind words make it all worthwhile. He deserves a huge raise. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. They will transfer you 20 times and no knows where your money is. All Right Reserved. 1 Standard rates for data and messaging may apply from your wireless provider. Over 3 million HR leaders trust our advice. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Have a blessed day. But options are limited if your employer isnt enrolled with Payactiv. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Learn more at www.payactiv.com. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Payactiv SDS-IT. :). If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Sign up for our daily newsletter for the latest financial news and trending topics. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Workers don't need permission to access earnings prior to payday. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Have a blessed day. If your employer partners with Payactiv, youre automatically eligible to use this service. Everybody! Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Have a blessed day. 2023 Trustpilot, Inc. All rights reserved. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. In terms of security, no app is 100% secure. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Grace made sure it happened n it is now resolved. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Have a blessed day. It's pretty simple, actually. Have a wonderful day ahead! Here are 8 tips for writing great reviews. I've had multiple attempts simply time out waiting for reps to respond. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. We'd like to turn this around and resolve your issue ASAP. We always try our best to do our job well, and your kind words make it all worthwhile. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Their customer representative dont know anything. View our transaction pricing details. They cant help you resolve any issues. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Finder.com is an independent comparison platform and Companies can ask for reviews via automatic invitations. Anyways 5/5 for Davis M! ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. I appreciate her help please give her a raise . Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. You can click on the 'unsubscribe' link in the email at anytime. m was so helpful he updated my ewa hours so I could handle all my business. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Great customer service!!! How do businesses offer Payactiv to their employees? Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Hi there,We sincerely apologize for your negative experience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. We always try our best to do our job well, and your kind words make it all worthwhile. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Anyone can write a Trustpilot review. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Their customer support team is available via live chat and call 24/7.. . However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. One of our representatives will be reaching out to you shortly to assist you. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. so i contacted pay activ due to some account issues. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. One of our representatives will be reaching out to you shortly. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Otherwise, you could pay as much as $5 per month. Zachary Marshall gave me the best customer service that Ive ever had!! Be sure to include your Employer's name, Employee ID, and Mobile number. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. . :), I am changing my review again because grace helped me out with no problem. Credit Karma is a registered trademark of Credit Karma, LLC. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Replies to negative reviews in < 24 hours. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Hi Shelly,Thank you for taking the time to write a review about your experience. There are no monthly maintenance fees to have a PayActiv account and no activation fees. 2023 Payactiv, Inc. All Rights Reserved. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. We always try our best to do our job well and your kind words make it all worthwhile. There are no fees or interest charges associated with your payday cash advance. , Hi Allysa,Thank you for taking the time to write a review about your experience. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Feb 16 I finally get connected to Ned. PayActiv is not a credit card or a payday loan company. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more.

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